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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.

What does putting your belongings into storage involve?


Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.

Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.

They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.

Is there anything I can’t store?

Anything that’s illegal to possess under British law can’t be stored.

Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.

How do I prepare fridges and freezers for storage?

If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.

The qualifications your removal company needs

Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.

What is an LGV licence?

An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:

  • Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
  • Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
  • Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
  • Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.

Insurance for putting belongings into storage

Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.

It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.

Questions you should ask your removal company

  • How long have they been trading for?
  • Are they a member of the British Association of Removers?
  • Do they have public liability insurance and what does this cover?
  • Do they have an LGV licence and what category is it?
  • What can and can’t I put in storage?

S & M, Cleaning we are a team of two, My partner & myself I do a lot of the admin I also demonstrate how a cleaning company should operate and work well, to satisfy customers request and needs Monday- Saturday 9-4pm you can get hold of Myself we cover oven cleaning, House removal, Carpet cleaning, end of tenancy house clean an gardening. On a good day we can book you in to complete an do the JOB’S

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Reviewed by Khadra on 5/7/2025

Very friendly and professional. Did an amazing job and in quick time. Would use again

We provide fast, efficient Handyman, Maintenance and Building services.  As an established, professional, safe and reliable property maintenance business, we aim to keep a long-lasting relationship with our local community, and we have satisfied over 99% of our customers. We have been operating for over 4 years with our team of professionals, we assure that all your domestic and office needs are taken care of, with a 12 month workmanship GUARANTEE.  We have a variety of tradesmen that are skilled in carpentry, plumbing, electrical installation/repairs, and other handyman tasks. We provide a “One Call Does It All” service, we handle large and small property maintenance requirements such as kitchen and bathroom installations and complete garage storage systems. Our locally employed tradesmen and staff serve both residential and commercial businesses in the local community. We pride ourselves on our quality standard of work at a very competitive price. All work that is undertaken, small or large jobs, there is no job too small. With our highly experienced and trustworthy multi skilled team we are 100% confident that our friendly and qualified tradesman will do the very best job, on time, every time.

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Reviewed by Frances on 7/5/2025

Zamir called me after looking at my ad and photos and gave me a quote which I agreed on. We arranged the day. I booked a day off work. On the day I messaged him mid morning asking what time he was arriving: no reply. He did not turn up at all or even let me know that he wasn't coming. He completely wasted my time

Chris Removals is based in Hawley, Camberley. We offer extremely competitive pricing so you can get moving immediately and not have to worry. At the same time, you can book your house move weeks in advance; whatever and wherever you’re moving, we strive to make the operation easy and convenient. We specialise in House Removals, Office Removals, Man and Van Service, and also offer a courier service. Get in touch today with your requirements."

Based in Bath, Father's House Carpentry/ Painting & Decorating is a trusted, rated and reliable team of Carpentry specialist.

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Reviewed by S on 21/7/2025

Very good

Our building services company RMR Building & Renovation Ltd has over 15 years’ experience in the industry. We have been helping customers in London/Essex and the surrounding 10-mile radius by providing professional, trustworthy building services. We know it can be hard to find a builder that you can rely on. RMR Building & Renovation Ltd has a wealth of experience and is known as one of the best builders in Essex. We pride ourselves on providing a professional, caring and high-quality service and always meet our customers’ needs. Each contractor that works for RMR Building & Renovation Ltd is fully qualified and insured and delivers on timekeeping, quality of work and value. We offer a full range of building services, from major rebuilds to smaller jobs such as masonry repairs, including: New Builds Alterations, Extensions & Conversions Brickwork Concrete Plastering & Screeding Tiling Painting & Decorating Kitchens & Bathrooms Roofing Services Re-pointing Septic Tanks Excavation Services Soakaways Foundations External Works Drainage If you are trying to find a builder near you, why not give us a call? Our friendly, professional team will be happy to talk through your needs and give you a free, no-obligation quote.

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Reviewed by Geethumol on 31/7/2024

Professional, quality work,worth money

We offer a range of services from groundworks, tarmacking and concreting, drainage, we also have our own mini Digger and dumper aswell as we hire 2,4,6 & 8 yard skips

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Reviewed by Clare on 22/6/2022

Very professional and was able to start sooner than expected would definitely hire them again

Benny’s Removals Removals , Transportation , Packing , Storage, National transport We are working in teams of 2 , fully insured and take pride in offering a professional service. Over 4 years experience , offered our service to a high number of businesses , no job is too small. Call us or send a message on Whatsapp for a free quote.

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Reviewed by Simon on 15/4/2025

We specialise in transforming houses into homes with pride and care . We have been in the business for 5 years and are very passionate when it comes to our work. We love what we do and it results in our work. No job is too big or small for us and we always have a can do attitude. We have not only decorated interior houses but also exterior commercial properties such as restaurants, and offices all across Birmingham and London. We’re grateful to provide our services as this started off with an idea and we brought it to life .

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Reviewed by Katie on 29/6/2025

Montel was fantastic- he really understood what we wanted, was charming to work with and did an excellent job. Couldn’t recommend him enough.

Been trading for over 35 years now

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Reviewed by Jeremy on 18/5/2025

Really pleased with the fitted curtain rail, would definitely use again!

Me and my team we provide services that include team work and our priority is customer’s satisfaction. Am in trade for 6 yers. All the job that I take on that’s the jobs I’m good at and have qualifications for them.

Hello and thank you for viewing my small business ,First choice Home Improvements, I'm proud to offer over 10 years of hands-on experience in roofing, damp proofing, interior and exterior painting, and brickwork sealing. With a strong commitment to delivering quality work, I bring both the qualifications and expertise needed to tackle any home improvement job, big or small. What sets me apart is my dedication to customer service. I understand that your home is your most important asset, and I treat every job as if I were working on my own property. Whether you need a fresh coat of paint, a reliable roof repair, damp-proofing solutions, or sealing your brickwork for added protection, I’m here to provide honest, professional service that leaves you completely satisfied. I also believe in transparency and affordability—there are no hidden fees, and I offer free, no-obligation quotations on all work. When you choose Directline Home Improvements, you’re not just hiring someone for a job—you’re getting a friendly, trustworthy professional who cares about the results as much as you do. So if you’re looking for someone who will put your needs first, with the right experience and a personal touch, I’m your guy. Let’s improve your home together !

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Reviewed by Hayley on 24/11/2024

Emmanuel was very helpful and informative, completing the job within hours of my posting it. Will happily use this company again, thank you ????

Here at TJ Hughes landscaping and property maintenance we specialise in transforming your dream garden and house into reality With our new technology we can show you visuals of what your garden can look like right before it’s even been started.. We cover a huge area from Norfolk to London and everywhere in between We provide quality landscaping, from fresh lawns, fencing, decking and patios to full garden redesigns. TJ Hughes are highly dedicated to the landscaping trade, all members here at TJ Hughes ensure that our workmanship is to the highest of qualities. We have also ventured out as a team to property development, things like painting and repairs plastering and brick work Why choose us when there’s many companies out there? Well here at TJ Hughes we are a team built from highly experienced and skilled tradesmen that are trained to work safely and confidently within any work environment. Attention to detail and to have pride within the work throughout ensuring its completed on time to your exceptions and budget. Services TJ Hughes can guarantee : Friendly service Fully insured work Experienced and fully trained team Personal landscape designs Before and aftercare advice Free estimate Fast response Top quality Clean and tidy Don't stop and hesitate, give us an email or ring to book a date for your free estimate

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Reviewed by Sam on 26/6/2025

I hired TJHughes to flatten out my garden; they did a great job and certainly deserve a full five-star rating. They were attentive to my requests and provided valuable advice including guidance on hiring the right machinery for the job. Despite a slight miscalculation on the initial soil skip estimate, their expertise and hard work made the whole project smooth and efficient. So, they have my highest recommendation.

Elite roofing & driveways ltd

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Reviewed by Sara on 30/4/2025

Had a quote for a new gate to be installed, while here, we got discussing redoing the driveway in either resin or block paving. Nico suggested just getting it cleaned and treated for now while I decided. The result was amazing!! It looks like a brand new driveway. Highly recommend Nico, nothing was too much trouble to explain or give a demonstration. Ended up not only getting the new gate and fence, driveway cleaned, treated, sanded and sealed but also the back garden treated and cleaned. Fabulous work!

Whether you are a business, landlord or homeowner, save time and expense with our single source for your commercial property maintenance or home decorating and repair needs.we have over 25 years experience working with companies like the NHS and AGE U.K, NAPIT Registered

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Reviewed by Davies on 30/3/2025

Good communication skill

We are a hard working team with great experiance

Working with our customers to create their ideas into reality!

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Reviewed by Andy on 19/7/2025

Tom talked a good job, but failed to deliver. Plasterboards he erected had to be taken down and replaced as socket holes far to big. Not enough timber framework between joints. Little to no cleaning after working. Tools still left behind months after finishing. There's more but no space to write it on here.... Still waiting for receipts and house key! Avoid if you don't want to be disappointed!

hi my names Chris. I am a very handy person with things that needs doing around the house. and I charge very fair prices. We cover most areas from roofing, gardening, plastering, some plumbing, painting, almost anything you need do we have you covered so get intouch for a free quote

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Reviewed by James on 21/2/2025

We are two young keen hard working men trying to keep everyone, especially customers satisfied to a very high standard. We offer a wide variety of services of waste and house clearances, most property maintenance too, from commercial to domestic. We are also fully licensed and have plenty of experience between us.

We are a new and uprising company, which has very experienced workers of 10+ years in everything to do with Gardening. From cutting weeds, grass, branches and hedges to floral designing, moulding hedges and using the hard earned skills to make your garden look the best way possible. For our clients we don’t just tidy the garden we transform the garden. We can also give an artistic approach. We also have specialists in building, with cement, concrete, bricks, wood such as fencing, decks, path ways made from any material wanted, etc. We can do everything there is to do about gardening, and Some more! Such as waste removal. Like furniture or anything else. We’ll asses it, give you a quote and help you out.

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Reviewed by Sue on 27/4/2025

Very prompt response to come and assess and quote for the work. They were keen to do the work the next day even though I was going to be out - they called when they arrived, sent photos as they progressed the work, messaged when finished with final photos. They took away all the rubbish (there was a lot of pruning done) and didn’t ask for payment until I had reviewed everything in person the following morning (it was dark when I got home). Overall very polite and did a very good job.

Renovation Company With over 13 years of Renovation experience Gardens Renovation Exterior Renovation For more details, please do not hesitate to contact us.

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Reviewed by Ash on 16/11/2024

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